There are a number of common issues that can occur with both personal and work computers. Tribus Computers offers IT support in Vaughan and the surrounding region.  Sometimes those issues can be resolved by simply reading up on it through google or asking a friend. However, oftentimes those issues are too complex and need an IT support service. If you are looking for ways to troubleshoot your computer problems, keep reading. If you continue to require support beyond what this page gives, contact the experienced professionals at Tribus Computer. 

IT Support Vaughan

10 Most Common Issues and Solutions

1. Blue Screen of Death

Because this issue is so common, many users don’t bother to read the infamous blue screen. However, often all that this issue requires is to read what’s on the screen and reboot the computer. If this doesn’t resolve the issue, contact a professional.

2. The Computer Won’t Start

A computer that suddenly shuts off or won’t start could have a failing power supply (battery). Check that the computer is plugged in properly and if that doesn’t work test plugging it into another outlet. If these two tests fail, bring the battery to your local IT support centre and have the battery checked.  

3. I Can’t Log In

This is easily one of the most common tech support issues and the causes range from things as small as accidentally leaving caps lock on, to potentially a major problem.  If this happens, check your caps lock button and be sure to try to log in more than once, as well as reboot. If you still don’t have any luck then be sure to contact Tribus Computer IT support.   

4. The Screen Is Blank

If the computer is on but the screen is blank, there could be a problem with the connection between the computer and the screen. Start by checking the monitor to make sure the connection between the monitor and computer hard drive is secure. If this problem occurs with a laptop, then you may need to seek professional assistance. Contact the professionals you can trust at Tribus Computer today. 

5. I Accidentally Deleted Some Files – Can I Get Them Back?

If you’ve accidentally deleted files, check your recycling bin. If you’ve emptied the recycle bin then you need to stop using that drive until the files are retrieved. In order to have your files retrieved you need to contact your IT support professional. A good habit is to not empty the recycle bin until you are sure you are ready to get rid the files in there.  

6. My Computer Is Too Slow

Often, this issue is an easy one to resolve. Most people don’t see a problem with having a billion windows open at once. However, too many open windows actually slows down the function of your computer. If you close the windows and the computer is still slow, you may have picked up a virus or malware. If the issue persists, see an IT support professional. Be sure to explain in depth when the slow down occurred. 

7. My Computer Shut Down For No Reason

Oftentimes if your computer shuts down for no apparent reason, the cooling fan may be blocked with dust. If you look at the bottom of your computer for the cooling fan and this is the case, dust/clean it out and see if you are able to start up your computer. If not, there may be a bigger issue. Contact the professionals at Tribus Computer for assistance. 

8. The Screen Is Frozen

When your computer freezes, unfortunately, there may not be another option other than losing unsaved work. Freezing can be a sign of a full hard drive, insufficient ram, conflicts, corrupt or missing files, or even spyware. Press and hold the power button until the computer shuts off and then restart as normal and the computer should automatically start cleaning up the system so that it doesn’t freeze again. If this doesn’t solve the problem be sure to contact the professionals at Tribus Computer. 

9. The Wireless Network Keeps Disconnecting

Sometimes, wireless routers are overloaded. If this is the case you will need to check that the wireless router is securely connected. You may need to contact the wireless provider if you are not confident connecting the router, modem, and connecting to the wireless provider’s website.

10. Overheating

If a computer’s cooling system stops working or if it lacks a sufficient cooling system, the computer may start to generate excess heat and even overheat while you’re using it. To avoid the computer burning itself out, literally, turn it off and let it sit for 20-30 minutes. Additionally, check the fan to be sure the fan isn’t blocked or dirty. If the issue continues you may want to contact your IT support professional for assistance. 

Managed IT Services Vaughan

Today, technology is changing at an extremely fast pace. Do you find yourself focusing more on your back office instead of your clients? Do you ever wonder what “doing it yourself” with your IT services is actually costing you versus saving you? Wouldn’t you like to just pick up the phone when there’s a problem and ask someone else to fix it? Tribus Computers has an established network of computer technicians available to assist and support you with all your computer needs. From design, to purchase, to installation support, and even cloud services and secure network needs, Tribus Computers manages total IT services in the GTA. Tribus can help you save time and money.

Desktop Systems, Laptops and Servers

The words reliability and computers are words seldom used together. At Tribus Computers, we make every effort to see that you can call our computer systems reliable.  If you are looking to purchase a factory assembled system from a major brand, Tribus is an authorized reseller of HP, Lenovo, Toshiba, and Dell.  Tribus also prides itself on building our own custom-configured systems using a wide selection of premier components and installing quality in every system we build. With over 20 years of experience in building quality computer systems and servers, our customers expect and deserve nothing less than the best. Every system is created as if they were for ourselves. Quality and care are never compromised.

Computer Peripherals

What is a computer without a monitor? Today’s LCD and LED displays are available in many sizes and image qualities. Leading brands such as Viewsonic, Samsung, NEC, and Acer are all products we recommend for your desktop.

Printers and Office Multi-Function systems are also a must in your office environment. HP, Lexmark, Brother, Samsung, and Xerox are today’s leaders in these devices. Whether your printing device is connected directly to your computer or shared on your network, we have a solution that will fit your needs.

Let Tribus Computers review your hardware requirements and recommend a solution that is within your budget without compromising quality or service.

Networking

At Tribus Computers, we recognize that today’s network is no longer as simple as connecting a few computers in the office together. The corporate network has become a critical component of your business operation. Many businesses now require management and staff the ability to access the corporate network 24/7, whether in the office, from home, or from other remote locations. In addition, the possibility of unauthorized users accessing your network has become a real concern. At Tribus Computers, we understand these issues and can design and implement a network to ensure security, reliability, and availability.  From VPNs (virtual private networks) to firewalls to wireless networking, Tribus can diagnose and optimize networks of any size or configuration.

Windows Support

The latest releases of Microsoft Server and Desktop products, while adding new capabilities and functionality to your systems, have also added complexity and challenges to the ongoing operation and support of these systems. At Tribus Computers we can provide ongoing support for your systems, whether on-site or remote access. We are experienced in dealing with complex multi-site and single site networks and our experienced staff can effectively deploy new installations, manage migrations or upgrades, and provide problem resolution services.

Many business users have that employee that thinks they know how to fix their complicated systems. Our experience and history tell us otherwise. Too many times we have been called out to fix a problem that has been complicated by an in-house “expert” attempting to save the company money, while instead costing much more than it would have had they only called a “professional” to do it right the first time.

Tribus provides prompt responses to your needs, and can often diagnose and resolve many problems without requiring an on-site visit. In some cases though, there is no option but an on-site visit to repair your computer.

Internet

At Tribus Computers we have access to several suppliers of web/Internet hosting services and website designers. We can assist you in creating your new presence or moving your current site to new/more cost effective facilities. Let us do the research for you while you focus on your clients’ needs.

Our providers offer the latest in web hosting services, in both Windows and Linux Platforms. With 24/7 supervision and guaranteed 99% uptime, we can provide you with a variety of options to suit your budgetary needs.

Application and Development

At Tribus Computers we are experienced in the installation, optimization, and usage of many of today’s popular business applications. For anything from Word Processing to E-Mail to Accounting Software, our support staff has the expertise that you need.

Whenever you are looking to develop a new website or build a customized database application, at Tribus Computers we have a team of professional providers to assist you in developing your personalized solutions.

Cloud Backup

Cloud backup solutions enable businesses to store their data and computer files online using a cloud backup provider, rather than storing the data locally on a physical disk, such as a hard drive. At Tribus, we can also take care of all your cloud backup needs — no matter how big or how small they may be.

Trust Tribus Computers

If you find yourself focusing more on your business’ IT needs than your clients and actual business itself, perhaps it’s time to talk to the professionals at Tribus Computers. With over 20 years experience, they are a team of local experts in “end-to-end” IT services.  From design, to purchase, to installation support, and even cloud services, Tribus Computers manages total IT services in the GTA. Contact Tribus Computers today for your free quote.